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Contract Renewal coming up

TR11Falmouth
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Posts: 9
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Registered: ‎22-09-2022

Contract Renewal coming up

Quick question ... re Contract Renewal


My contract is up in 4 months time.  Logging in today I notice that a Renewal offer has been posted on my page, which isn't bad to be fair .. £33.50 rising to £37.50, rising to £41.50 (£4 yearly increase)

However, has anyone had any joy in 'negotiating' with the Renewals team ?


If I was a new customer, going via my Blue Light Card, then I would get it for £28.49 / £32.49 / £36.49 (which by itseff is a  decent saving) plus a £150 reward card.

Alternatively I can now jump ship and go to (for example) Vodafone @ £26.00 per month and a £120 reward card. They'll even pay up to £200 in early termination charges as well.

So, do the Renewals team actively negotiate, or would I be wasting my time ?


1 REPLY 1
dvorak
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Re: Contract Renewal coming up


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This topic has been moved from Broadband to My Account / Billing

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