Compensation not received

[#1]

Was without any service from Monday 14th July for 5 days.

Automatic compensation never received/credited to my account.

[#2]

Hi @Turfedout 

Thanks for coming back to the community.

If you were eligible for automatic compensation, it would normally be added to your account within 30 days.

Did you report the loss of service using either the automated bot or by speaking to our guides at the time?

Michael

[#3 · Accepted solution]

Thanks for the reply.All sorted now and credit applied to account.

[#4]

Brilliant news @Turfedout, thanks for keeping updated.

Take care and have a great day.

Michael