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Change of cease date before it goes ahead on 14/12 - is this possible?

jplusuk
Newbie
Posts: 2
Registered: ‎09-12-2020

Change of cease date before it goes ahead on 14/12 - is this possible?

Hi Plusnet,

 

I've tried the online chat but it's always offline, and I've sent a PM via Twitter but there's been no response. I have a cease on my account that's due to go ahead on 14/12 but I wish to extend this to 05/01/2021 - is this possible? The 14th is fast approaching and I'd like confirmation either way before the date.

 

Thanks!

 

 

3 REPLIES 3
pleonast
Newbie
Posts: 4
Thanks: 2
Registered: ‎09-12-2020

Re: Change of cease date before it goes ahead on 14/12 - is this possible?

Surely you will have had an email or a text telling you to ring an 0800 number to pay your bill? Just ring 0800 077 8488, I'm sure you have been informed.

jplusuk
Newbie
Posts: 2
Registered: ‎09-12-2020

Re: Change of cease date before it goes ahead on 14/12 - is this possible?

This has been resolved via Twitter, thread can be closed. Thank you.
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,050
Thanks: 9,697
Fixes: 1,529
Registered: ‎21-04-2017

Re: Change of cease date before it goes ahead on 14/12 - is this possible?

Thanks for your post @jplusuk 

I picked this up over Twitter yesterday, putting an amend through to the supplier systems to change the date on the cease order. I can confirm that's now been changed. Let us know if there's anything else you'd need help with

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet