Change of cease date before it goes ahead on 14/12 - is this possible?
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Change of cease date before it goes ahead on 14/12 - is this possible?
09-12-2020 6:40 PM - edited 09-12-2020 6:40 PM
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Hi Plusnet,
I've tried the online chat but it's always offline, and I've sent a PM via Twitter but there's been no response. I have a cease on my account that's due to go ahead on 14/12 but I wish to extend this to 05/01/2021 - is this possible? The 14th is fast approaching and I'd like confirmation either way before the date.
Thanks!
Re: Change of cease date before it goes ahead on 14/12 - is this possible?
09-12-2020 7:10 PM
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Surely you will have had an email or a text telling you to ring an 0800 number to pay your bill? Just ring 0800 077 8488, I'm sure you have been informed.
Re: Change of cease date before it goes ahead on 14/12 - is this possible?
10-12-2020 7:59 AM
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Re: Change of cease date before it goes ahead on 14/12 - is this possible?
10-12-2020 12:41 PM
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Thanks for your post @jplusuk
I picked this up over Twitter yesterday, putting an amend through to the supplier systems to change the date on the cease order. I can confirm that's now been changed. Let us know if there's anything else you'd need help with
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