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Cashback

suedack8
Newbie
Posts: 5
Registered: ‎16-05-2020

Cashback

Hello

 

when I signed up I was advised I would get £80 cashback. My friend signed up at the same time and has received his but I haven’t. Can someone from Plusnet please chase up for me

 

thanks 

 

sue

 

7 REPLIES 7
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: Cashback

Hi @suedack8, I have provided a further response on the ticket here.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team
suedack8
Newbie
Posts: 5
Registered: ‎16-05-2020

Cashback

Hi

 

i posted a few weeks ago about not receiving the cashback from when I signed up. 
can someone please chase up and get back to me. 

thanks

sue

Strat
Community Veteran
Posts: 31,320
Thanks: 1,609
Fixes: 565
Registered: ‎14-04-2007

Re: Cashback

Moderators Note
Threads merged for clarity.
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Mads
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: Cashback

Hello @suedack8

Thanks for getting back in touch with us. 

I can see my colleague Lauren provided a support ticket here, unfortunately as there was no response from your end the ticket closed down due to inactivity. I've now re-opened that for you, please provide the info requested via the ticket and we can go from there. 

 

Thanks. 

suedack8
Newbie
Posts: 5
Registered: ‎16-05-2020

Re: Cashback

Hi. Ive open the ticket but it won’t let me reply to it. 

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,904
Thanks: 1,513
Fixes: 479
Registered: ‎01-01-2012

Re: Cashback

Thanks for getting back to us @suedack8

It appears you may have inadvertently closed it. I've reopened it for you now so you should be able to respond by using the link above and then scrolling down to the section that says 'I want to add more details'

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
suedack8
Newbie
Posts: 5
Registered: ‎16-05-2020

Re: Cashback

Hi. It still won’t let me open anything.
It highlights go to wizard then I get nothing.