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Cashback/Reward wrong amount

dimcass
Dabbler
Posts: 20
Registered: ‎28-12-2012

Cashback/Reward wrong amount

Hi, I placed my Full Fibre 900 on 21/09 and my service was successfully activated on 10/10. All good there.
I received an email today regarding my reward card which is £120. When I signed up the advertised cashback was £145. What happened there?
Thanks in advance.
1 REPLY 1
Rach_H
Plusnet Help Team
Plusnet Help Team
Posts: 25
Thanks: 23
Registered: ‎17-12-2024

Re: Cashback/Reward wrong amount

Hi @dimcass,

Welcome back to the Community!

I can absolutely understand your confusion with this. I've passed this on to be looked into, and if the team need any further information then I will let you know.

Rach