Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Cashback/Reward wrong amount
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Cashback/Reward wrong amount
Cashback/Reward wrong amount
22-10-2025 2:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi, I placed my Full Fibre 900 on 21/09 and my service was successfully activated on 10/10. All good there.
I received an email today regarding my reward card which is £120. When I signed up the advertised cashback was £145. What happened there?
Thanks in advance.
I received an email today regarding my reward card which is £120. When I signed up the advertised cashback was £145. What happened there?
Thanks in advance.
1 REPLY 1
Re: Cashback/Reward wrong amount
22-10-2025 4:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @dimcass,
Welcome back to the Community!
I can absolutely understand your confusion with this. I've passed this on to be looked into, and if the team need any further information then I will let you know.
Rach
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Cashback/Reward wrong amount