Cant access pay section to pay outstanding bill.
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Cant access pay section to pay outstanding bill.
11-01-2021 7:50 PM
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Any ideas?
Re: Cant access pay section to pay outstanding bill.
12-01-2021 10:27 AM
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hi chrisbowen4488 have you tried firefox browser are you microsoft edge or have had a reminder to pay yet i hade the same problem last month using microwsoft edge thinking i ad a up to date one i have windows 8.1 i hope this will work for you are you on windows 10 or lower like me thanks from boo1
Re: Cant access pay section to pay outstanding bill.
12-01-2021 12:21 PM
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Re: Cant access pay section to pay outstanding bill.
13-01-2021 2:42 AM
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hi chrisbowen4488 i am sorry to hear this you did not say which platform you are on is it windows 10 or lower or if you got any contact from plusnet for late payment if you have there is a ling that will take you to the payment please try to use firefox if this fails it looks like you will have contact plusnet and tell them i am sorry i can't help any more thanks from boo1
Re: Cant access pay section to pay outstanding bill.
17-01-2021 10:35 AM
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I’ve lost about quarter of a year of browsing yet still having to pay the full amount.
Just a tip to anyone if you use a VPN you can bypass this and visit the failed.billing page. This proves that plusnet themselves are blocking access to their own website. Which stops you being able to pay online.
They slow down your internet then when you complain about it they do a test which of course says it’s fine. Then magically your internet works fine for two days then gets throttled again.
I’ve been recording the process online and have three years worth of proof.
They gave me a refund last year because of it yet still carry on charging me for internet I can’t use.
Ain’t that right?
Fed up of plusnet
Re: Cant access pay section to pay outstanding bill.
18-01-2021 11:34 AM
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hi fresheggs thanks for getting in contact so that is there game i wonder why they think they can get away with this i hope you and chisbowen4488 get refunds from boo1
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