Cannot amend or change billing details

[#1]

Hello,

I started a new contract on 10th September but I want to change to a different payment account for the direct debit.

I have no option to do so on the bills and payments screen. Before the new contract went live I'm sure I had that option but not now.

Anyone? Thank you very much.

[#2]

Hiya @VeganRunner, thanks for getting in touch. I'm sorry about the issues!

It looks like you've since called in to us, is this now sorted?