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Cancel contract
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Cancel contract
02-03-2022 12:49 AM
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Hi there,
I need to close my account and cancel my contract as I am selling my house and moving into my parents home soon.
Am I able to do this via the forum? If so, what information do I need to provide? I am had of hearing so I am unable to use the help line. I already understand that there will be a cancellation fee from what I've read.
Many thanks for any help,
Dan G
I need to close my account and cancel my contract as I am selling my house and moving into my parents home soon.
Am I able to do this via the forum? If so, what information do I need to provide? I am had of hearing so I am unable to use the help line. I already understand that there will be a cancellation fee from what I've read.
Many thanks for any help,
Dan G
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Re: Cancel contract
02-03-2022 1:48 PM
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Hiya @dangoodwin2412,
Thanks for getting in touch, I am sorry to hear you are leaving us but I completely understand why.
As outlined here you can place your cancellation request in writing if you are unable to call.
You will need to write a letter to us with your request and account details so that we can locate the account.
Our address is;
Plusnet plc, The Balance, 2 Pinfold St. Sheffield, S1 2GU
Please get back in touch if you need any further help.
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