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Can't Access Purecard to Register

Abbot1
Newbie
Posts: 1
Registered: ‎17-03-2026

Can't Access Purecard to Register

I've tried to access www.plusnet.purecard.com/register to register my prepaid card but the website isn't available, I just get an error message showing 

Server Error in '/' Application

Means I can't register, so the card is no use!

5 REPLIES 5
MisterW
Superuser
Superuser
Posts: 19,277
Thanks: 8,401
Fixes: 554
Registered: ‎30-07-2007

Re: Can't Access Purecard to Register

I've escalated this to get someone to contact Purecard and fix their website

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Ianrichards
Newbie
Posts: 1
Registered: ‎17-03-2026

Re: Can't Access Purecard to Register

I have the same problem  think it’s a scam just to get you to sign up thinking you get a reward 

to be honest I would have got my broadband somewhere else if I would have known 

jab1
The Full Monty
Posts: 23,565
Thanks: 8,354
Fixes: 353
Registered: ‎24-02-2012

Re: Can't Access Purecard to Register

It isn't a scam as such, @Ianrichards , it is just made as difficult as possible - maybe.

John
MisterW
Superuser
Superuser
Posts: 19,277
Thanks: 8,401
Fixes: 554
Registered: ‎30-07-2007

Re: Can't Access Purecard to Register

It isn't a scam, it's just a temporary fault on the Pure card website

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

MisterW
Superuser
Superuser
Posts: 19,277
Thanks: 8,401
Fixes: 554
Registered: ‎30-07-2007

Re: Can't Access Purecard to Register

@Abbot1 

@Ianrichards 

the Purecard website is back up now 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.