Static IP Address & Ping Question on FTTP
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Static IP Address & Ping Question on FTTP
18-03-2026 10:51 AM
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Plusnet has upgraded my parents from SOGEA 80/20 to Full Fibre 160/30 successfully. But, I was surprised the static ip address remain the same on FTTP as it was before on SOGEA. I thought if you change to FTTP as part of upgraded from SOGEA, you will lose Static IP Address?
Full Fibre speed test with 11ms ping: https://www.speedtest.net/result/a/11496090678
I thought Full Fibre are very low ping? Why it still on 11ms as it was the same as before on SOGEA.
Re: Static IP Address & Ping Question on FTTP
18-03-2026 10:55 AM
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The static IP Address is accountname based NOT connection.
Was the speedtest from a wired device?
Maybe consider setting up a thinkbroadband BQM
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Static IP Address & Ping Question on FTTP
18-03-2026 10:56 AM
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@goldenfibre Static IP address is linked to the user account so a change to FTTP does not change the address
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