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Can someone explain the arithmetic...?

FIXED
ChrisDancer
Grafter
Posts: 28
Thanks: 7
Registered: ‎17-05-2016

Can someone explain the arithmetic...?

Just trying to make sense of this bill. In the itemised list of charges the first 4 items cancel out, which leaves line rental of £26.53 plus unlimited fibre at -£19.18 (why is this a negative number??), total = £7.35. So where are they getting outstanding balance of £25.91 from?
Plusnet bill.jpg

2 REPLIES 2
MisterW
Superuser
Superuser
Posts: 16,249
Thanks: 6,218
Fixes: 447
Registered: ‎30-07-2007

Re: Can someone explain the arithmetic...?

Fix

Are you sure there's not another page with more charges breakdown ?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

ChrisDancer
Grafter
Posts: 28
Thanks: 7
Registered: ‎17-05-2016

Re: Can someone explain the arithmetic...?

Ah yes there is! The full breakdown has 18 items, 10 of which cancel each other out, and the total is £25.91.
Thanks!