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Caller Display Not Working

tayloredgames
Interested
Posts: 1
Registered: ‎22-03-2020

Caller Display Not Working

Having moved our business premises, without changing service provider, Caller Display has stopped working on our phone.  I have ensured that this is active in our account and having moved in July, had expected this to be active by now but it isn't

1 REPLY 1
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 130
Registered: ‎07-12-2017

Re: Caller Display Not Working

Hiya @tayloredgames, thanks for getting in touch. I am really sorry for the issues with your caller display and for the inconvenience this is causing.

 

Upon looking into this for you it looks like there's a bit of work we need to do in the background before we can get this sorted for you and I have provided a more detailed response on this here for you: https://www.plus.net/wizard/?p=view_question&id=219829309. I have taken ownership so that I can keep you updated on this and get it resolved.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team