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Caller Display Not Working

Posts: 1
Registered: ‎22-03-2020

Caller Display Not Working

Having moved our business premises, without changing service provider, Caller Display has stopped working on our phone.  I have ensured that this is active in our account and having moved in July, had expected this to be active by now but it isn't

Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 131
Registered: ‎07-12-2017

Re: Caller Display Not Working

Hiya @tayloredgames, thanks for getting in touch. I am really sorry for the issues with your caller display and for the inconvenience this is causing.


Upon looking into this for you it looks like there's a bit of work we need to do in the background before we can get this sorted for you and I have provided a more detailed response on this here for you: I have taken ownership so that I can keep you updated on this and get it resolved.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team