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Thanks for your post @DaveA89 and welcome to our Community Forums.
I can see we emailed you on the 2nd November with instructions on how to claim your cashback offer and you've claimed it the same day so you should receive the reward card by post by the 2nd December.
If you don't get it by then I'd recommend calling or emailing Pure Card directly using the contact details Here.
Let us know if you need any further help.