Billing issue
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Billing issue
Billing issue
10-08-2022 8:13 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi
I cancelled my BT sport app at the end of may but I've only just realised it's still billing me for the app for June-July, July-August and now August to September. I've not re-added it my account and would like the amount refunded please.
Thanks
Re: Billing issue
10-08-2022 8:50 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
This topic has been moved from My Order to My Account/Billing
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Billing issue
15-08-2022 2:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there Syau93, I'm really sorry that removing BT Sports access didn't go through properly. I've sorted that out now and have refunded the over payments for you and that should reach your account within the next 10 working days.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page