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Bill Error
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Re: Bill Error
26-03-2013 3:52 PM
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Thank you .. perhaps you can adjust my bill before it comes out my account as i will have a bank charge .
jim:quote
jim:quote
Message 16 of 24
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Re: Bill Error
26-03-2013 4:01 PM
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@killswitch73
I've tried calling you but couldn't get through.
I have issued a refund against your account and I have popped a ticket on your account to give you some information.
I'm really sorry that this happened in the first place.
I've tried calling you but couldn't get through.
I have issued a refund against your account and I have popped a ticket on your account to give you some information.
I'm really sorry that this happened in the first place.
Message 17 of 24
(527 Views)
Re: Bill Error
26-03-2013 4:06 PM
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Quote from: James @killswitch73
I've tried calling you but couldn't get through.
I have issued a refund against your account and I have popped a ticket on your account to give you some information.
I'm really sorry that this happened in the first place.
Ok thanks james , i jst got worried .
i hope its not going to be re-accuring each month .
thanks for sorting it out though , top notch service there must say.
p.s i heard both phones ringing but couldnt answer due to my little one playing up .
Message 18 of 24
(527 Views)
Re: Bill Error
26-03-2013 4:11 PM
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No worries!
It really shouldn't happen again but if you have a problem, drop me a PM and I'll get on it straight away.
It really shouldn't happen again but if you have a problem, drop me a PM and I'll get on it straight away.
Message 19 of 24
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Re: Bill Error
26-03-2013 6:51 PM
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Hi James - checked the bank account and annoyingly on the same day I had the same money taken out for a PayPal transaction! However as the email I got said I had paid, I had no reason to think otherwise.
Would it be allowed to be setup retrospectively?
Would it be allowed to be setup retrospectively?
Message 20 of 24
(527 Views)
Re: Bill Error
27-03-2013 11:31 AM
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Hi there,
If you can sign up for LRS again, I'm happy to refund the difference in costs for your last invoice.
If you can sign up for LRS again, I'm happy to refund the difference in costs for your last invoice.
Message 21 of 24
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Re: Bill Error
27-03-2013 12:15 PM
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Top man - what's the best way of doing so? Would prefer online if possible
Message 22 of 24
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Re: Bill Error
27-03-2013 12:17 PM
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Sure, just visit http://plus.net/rentalsaver and you'll be able to apply through there.
Let me know once it's been done and I'll sort everything out from our end.
Let me know once it's been done and I'll sort everything out from our end.
Message 23 of 24
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Re: Bill Error
27-03-2013 12:19 PM
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Quote Your payment for Line Rental Saver has been successful.
Thanks! Any chance you could sort out my other call just as brilliantly
Message 24 of 24
(527 Views)
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