Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
BT trying to take back my broadband?
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: BT trying to take back my broadband?
BT trying to take back my broadband?
10-10-2014 7:03 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I just checked my email account and found quite as one would guess an email from my former broadband/phone provider BT stating that they are reactivating my account today.
Looking through the forums it seems that this is a similar issue to the gentleman/lady here. So I posting this before calling BT (whose order checking service seems to be down going by the web site) to find out what this funny business is. I'm hoping it's much like the other user's case in that it's simply a mistake on their system, especially considering they don't have a MAC code from me.
Any chance of a little input from you guys as to what's going on?
Thanks,
Stephen.
Looking through the forums it seems that this is a similar issue to the gentleman/lady here. So I posting this before calling BT (whose order checking service seems to be down going by the web site) to find out what this funny business is. I'm hoping it's much like the other user's case in that it's simply a mistake on their system, especially considering they don't have a MAC code from me.
Any chance of a little input from you guys as to what's going on?
Thanks,
Stephen.
Message 1 of 5
(722 Views)
4 REPLIES 4
Re: BT trying to take back my broadband?
10-10-2014 9:03 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Message 2 of 5
(406 Views)
Re: BT trying to take back my broadband?
10-10-2014 9:05 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sent in PM as requested, and thanks for jumping on this so quickly.
Message 3 of 5
(406 Views)
Re: BT trying to take back my broadband?
10-10-2014 9:24 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
As discussed Regulus, I can't see any request to take over any service and there are no open orders on your line.
It's always best to double check and hopefully it's just an admin error on BT's part.
It's always best to double check and hopefully it's just an admin error on BT's part.
Message 4 of 5
(406 Views)
Re: BT trying to take back my broadband?
10-10-2014 9:28 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hopefully so, I'll have a word with them once their website is actually working and I can use the live chat there.
Thanks again for the help
Thanks again for the help
Message 5 of 5
(406 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: BT trying to take back my broadband?