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BT sport activation

Hooked
Posts: 7
Registered: ‎04-03-2018

BT sport activation

How long does this take?
Other threads have suggested 48 hours
If this is the case can you cancel my order, I only signed up to watch the football today and timescales were not mentioned
1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 1,957
Thanks: 339
Fixes: 109
Registered: ‎26-03-2018

Re: BT sport activation

Hi @yok0ross,

 

I'm sorry for the delay in getting back to you on here and that the BT Sport app activation timescale isn't suitable for you, as you wanted to watch a sporting event on the day of activation. I can confirm that it may take up to 24 hours for the activation to complete, although it doesn't usually take the full 24 hours.

If you'd like us to remove the BT Sport app from your account due to the timescale not being suitable, please reply to this ticket to confirm.

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team