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BB usage stopped working

jem16
Grafter
Posts: 874
Registered: 27-10-2014

BB usage stopped working

Just been looking through the various aspects of my account online since switching over and was interested to see the usage chart. It seems to have been working on Monday to Wednesday but since Thursday has just shown 0kb used which is obviously not correct.
Any ideas as to why it's not working? I am on an unlimited contract so not essential but I found it interesting and helpful nonetheless so would prefer that it was working.
5 REPLIES
daro2096
Grafter
Posts: 81
Registered: 05-06-2014

Re: BB usage stopped working

I had made a post about this yesterday but it seems it has been deleted in the last 24 hours or so.
Community Veteran
Posts: 2,568
Thanks: 176
Fixes: 2
Registered: 27-05-2011

Re: BB usage stopped working

@daro no it's still there have another look  Wink
To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
Plusnet Help Team
Plusnet Help Team
Posts: 13,479
Thanks: 246
Fixes: 68
Registered: 27-04-2007

Re: BB usage stopped working

Hi all,
@jem16 @daro2096
I've just checked both of your accounts and usage seems to be displaying fine now. Sorry for any confusion!
Please let me know if there's any more issues from your point of view.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
daro2096
Grafter
Posts: 81
Registered: 05-06-2014

Re: BB usage stopped working

Quote from: PeterLoftus
@daro no it's still there have another look  Wink

Couldn't see it in a search.
Community Veteran
Posts: 19,101
Thanks: 443
Fixes: 21
Registered: 31-08-2007

Re: BB usage stopped working

If you are using the forum search, it's not very good, the "Search for:" box has to have more than 3 characters.
I searched for the word usage by user daro2096 and it found it OK. But if you are looking for your own posts - an easy way is to click on <Profile> in the menu bar at the top of the Forum page and then click on <Show Posts> below 'Profile Info' on the LHS.