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Another strCustActivationDate thread

blythesr
Interested
Posts: 1
Registered: ‎17-12-2021

Another strCustActivationDate thread

Would love to know my activation date instead of some broken string template or interpolation code {strCustActivationDate}.  Is there a way for me to find this out?

The guy I spoke to when I set this up said it would be sent to me via email, but I am yet to receive anything that says the date unfortunately.

Thanks

2 REPLIES 2
Strat
Moderator
Moderator
Posts: 31,209
Thanks: 3,829
Fixes: 563
Registered: ‎14-04-2007

Re: Another strCustActivationDate thread

Moderators Note
This topic has been moved from ADSL Broadband to Accounts / Billing.

Customer and Forum Moderator. Windows 10 Firefox 102.0.1 (64-bit (64-bit)


TheMightyAJ
Plusnet Help Team
Plusnet Help Team
Posts: 2,131
Thanks: 303
Fixes: 110
Registered: ‎26-03-2018

Re: Another strCustActivationDate thread

Hi @blythesr,

I'm sorry you've not been given a precise timeframe for this yet. I've had a look at the account and the phone orders appear to be due to complete on 22nd of December at anytime up until midnight. If anything changes our Provisioning Team will be in touch to let you know. If you have any additional queries or issues that you'd like to raise then please let us know and we'll be more than happy to help out Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team