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Adding an authorised user

FIXED
obbtn1997
Hooked
Posts: 7
Thanks: 2
Registered: ‎04-06-2021

Adding an authorised user

Hello. Can someone please help me add my partner as an authorised user so he can speak to Plusnet about our broadband? I set up the contract but we make the broadband (and mortgage!) payments jointly. Many thanks.
3 REPLIES 3
Gandalf
Community Gaffer
Community Gaffer
Posts: 25,915
Thanks: 9,539
Fixes: 1,512
Registered: ‎21-04-2017

Re: Adding an authorised user

Fix

Hi @obbtn1997

You'll be able to do this by going Here. An authorised user can't make changes that'll affect the contract or bills but they will be able to set up a payment method in their name Here.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet
obbtn1997
Hooked
Posts: 7
Thanks: 2
Registered: ‎04-06-2021

Re: Adding an authorised user

Thank you!

Moderator's note by Dick (Strat): All caps title/text edited as per Forum rules.

Gandalf
Community Gaffer
Community Gaffer
Posts: 25,915
Thanks: 9,539
Fixes: 1,512
Registered: ‎21-04-2017

Re: Adding an authorised user

No problem @obbtn1997

Let me know if there's anything else you'd need help with.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet