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Account error

FIXED
GMC72
Newbie
Posts: 2
Registered: ‎11-06-2023

Account error

When I login to my account I have a banner at the top with the following message:
'An error has occurred
You cannot make any changes to your account while there is a phone order in progress.'
As far as I am aware everything is active and ru ming as it should.
3 REPLIES 3
jab1
Legend
Posts: 17,783
Thanks: 5,785
Fixes: 267
Registered: ‎24-02-2012

Re: Account error

Fix

@GMC72  You will need a staff member to sort this - the (supposedly) automatic method of clearing this message on completion of account changes is totally broken.

John
GMC72
Newbie
Posts: 2
Registered: ‎11-06-2023

Re: Account error

Thanks for the reply, I'll give them a call.
Baldrick1
Moderator
Moderator
Posts: 11,964
Thanks: 5,334
Fixes: 421
Registered: ‎30-06-2016

Re: Account error

Moderators Note

This topic has been moved from My Order to My Account/Billing

Moderator and Customer
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