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£75 cashback

Posts: 44
Thanks: 2
Registered: ‎07-10-2019

£75 cashback

Hi I went live on the 15th of October and still haven’t received a email to claim the cashback,can anybody help please
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 799
Fixes: 46
Registered: ‎23-01-2018

Re: £75 cashback


Hi @Witter


Thank you for getting in touch. 


I have sent an SMS and ticket update for you which should arrive shortly. I have manually redeemed this on your behalf. 


An email had been sent out to yourself from:


Sometimes this arrives in your junk mail but no need to worry, I have redeemed this for you. 


Kind Regards

Posts: 5
Registered: ‎27-10-2019

Re: £75 cashback

Still haven’t received my cash back and I went live last month ?..
Plusnet Help Team
Plusnet Help Team
Posts: 8,109
Thanks: 980
Fixes: 397
Registered: ‎01-01-2012

Re: £75 cashback

Thanks for your post @Carzo18

Once you've claimed your cashback it can take up to 30 days to arrive.

If you haven't received it by the end of the month let us know

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team