Thank you for getting in touch.
I have sent an SMS and ticket update for you which should arrive shortly. I have manually redeemed this on your behalf.
An email had been sent out to yourself from: firstname.lastname@example.org
Sometimes this arrives in your junk mail but no need to worry, I have redeemed this for you.
Re: £75 cashback
Thanks for your post @Carzo18
Once you've claimed your cashback it can take up to 30 days to arrive.
If you haven't received it by the end of the month let us know