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bristolash91
Grafter
Posts: 27
Thanks: 6
Registered: ‎03-12-2016

service

hmmm wonder what plusnet bring out Rollover data to add the mobile service. there lot of mobile network out there offers it. this need to looking into. here the feedback would be great to see on plusnet mobile.

 

1, more GB data something 10 GB- 20GB like lots of network out there,

 

2. the live chat feel like a not a real person to chat to i think they copy pasta it, someone need to looking to into this make it more better helpful like real person,

 

3, plus net mobile app, need to allowed you to. Change your tariff- 

 

4. the community is mess. the community is hard to navigate and needs a re-design

 

this is a feedback. so hopefully this will make thing easy for customers 

1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 799
Thanks: 85
Fixes: 35
Registered: ‎06-08-2018

Re: service

Hey @bristolash91

 

Thanks for getting in touch with us and for providing this valuable feedback on our mobile services and community forums. I will pass this along.

 

Please let us know if there is anything else we can help you with.

 

Thank you.

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team