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changing mobile number

FIXED
rockmonkey100
Hooked
Posts: 5
Fixes: 1
Registered: ‎13-07-2022

changing mobile number

Hi. I've previously been able to change my mobile number keeping my current plan for a one off cost. Is this option still available?

I spoke to support and I was recomended buying a payg, getting the pak code and have it ported. Is that the only way to do this now?

5 REPLIES 5
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,884
Thanks: 883
Fixes: 221
Registered: ‎27-04-2007

Re: changing mobile number

Hi there rockmonkey100, Sorry it's taken us so long to reply first of all, we're really busy at present. 

 

I'm sorry you were advised that as we can definitely arrange a change of number if needed, the cost is £25.

 

I can see to it for you so feel free to send me a private message along with your mobile number and full name and I'll get the ball rolling.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
rockmonkey100
Hooked
Posts: 5
Fixes: 1
Registered: ‎13-07-2022

Re: changing mobile number

Hi Adam. Thank you for your reply and clarification. I'll get a PM on the way with the details requested.

Regards.
rockmonkey100
Hooked
Posts: 5
Fixes: 1
Registered: ‎13-07-2022

Re: changing mobile number

Additional post to activate PM
rockmonkey100
Hooked
Posts: 5
Fixes: 1
Registered: ‎13-07-2022

Re: changing mobile number

Additional post to activate PM
rockmonkey100
Hooked
Posts: 5
Fixes: 1
Registered: ‎13-07-2022

Re: changing mobile number

Fix
Additional post to activate private message