Voicemail Greeting
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Re: Voicemail Greeting
16-06-2018 8:14 AM
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Hi colonelross!
If you haven't already done so, just send myself or any of the other staff on here a PM and we can get this sorted for you!
Thanks!
-Liv
Re: Voicemail Greeting
08-10-2018 11:37 AM
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Yup, same problem just want to set the standard greeting, why is it so difficult?
Here's a stupid Q, How do I pm you???...I understand the term but mostly hate technology, yeah I'm one of them weird folk who enjoys real interactions with actual people rather than virtually face tubing with my you book 😉
Thanks
Laura
PS. Your team must be fed up with this too so I'm sorry for you having to be on the front line of complaints for your company's error. Please pass all these posts onto the team who can put their heads together to discuss putting a fix on plus nets voicemail settings by adding a simple standard greeting option so that others don't have to go down this annoying route of ...
having to register to join a forum,
await email
click a link to verify I'm me,
sign in,
search for relevant topic,
read posts,
add a post,
await a reply,
pm you,
await a reply...
& then hopefully that'll be it sorted?
☺Thank you!
Re: Voicemail Greeting
09-10-2018 2:48 PM
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Hi 1Laura,
Thanks for getting in touch with us!
As the community is not an instant messaging platform, I would advise to call us on 500 free from the SIM, 0800 079 1133 from a different handset, contact us via our Live Chat feature over at www.plus.net, or alternatively, drop us a message via Facebook or Twitter.
- Rebeka
Re: Voicemail Greeting
27-11-2018 11:36 AM - edited 27-11-2018 11:36 AM
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"Laura
PS. Your team must be fed up with this too so I'm sorry for you having to be on the front line of complaints for your company's error. Please pass all these posts onto the team who can put their heads together to discuss putting a fix on plus nets voicemail settings by adding a simple standard greeting option so that others don't have to go down this annoying route of ...
having to register to join a forum"
Thanks Laura saves me having to type this.
Now for the default reply that does not actually change anything that has been requested by everyone above.
Ground control to Plusnet management this is your customer base calling.
Dear beleaguered team please change my voicemail message back to the standard one
Re: Voicemail Greeting
27-11-2018 11:42 AM
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and while I am here time to add short codes to your service
Re: Voicemail Greeting
27-11-2018 4:59 PM
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@merlin617 Sorry to hear this.
If you can PM me your mobile number along with your full address we can investigate further
Re: Voicemail Greeting
11-12-2018 1:22 PM
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still waiting on you to reply to my pm
Re: Voicemail Greeting
11-12-2018 5:00 PM
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Re: Voicemail Greeting
14-12-2018 11:09 AM
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Why does it take do much effort from me to get this relatively simple process taken care of ?
Re: Voicemail Greeting
14-12-2018 2:35 PM
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Sorry to see that's still a problem. As Matthew isn't in today I'll just need to pass account security with you. Can you send me a PM including your name and the full address on the account please?
Re: Voicemail Greeting
08-05-2019 12:04 AM
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Hi
I would like to change my voicemail setting to the default. How do I do this please?
Re: Voicemail Greeting
08-05-2019 9:41 AM
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Re: Voicemail Greeting
08-05-2019 4:02 PM
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I have the same problem. I've sent you a PM.
Keith
Re: Voicemail Greeting
08-05-2019 4:08 PM
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