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Split port post transfer

Tomtom1
Newbie
Posts: 1
Registered: ‎12-09-2018

Split port post transfer

So transfered to Plusnet over 2 weeks ago still can't receive phone calls. Every time I phone customer service I get fobbed off that technical support are dealing with it. Wish I'd never transferred to this bunch of amateurs
1 REPLY 1
RebekaPreston
All Star
Posts: 929
Thanks: 130
Fixes: 31
Registered: ‎25-11-2016

Re: Split port post transfer

Hi Tomtom1,

I'm sorry to hear about the issues you're experiencing since your port-in. I completely understand how inconvenient this can be, but rest assured, if it's been raised with our Operations Team, they'll be working to resolve this as soon as possible. 

- Rebeka 

 Rebeka Preston
 Plusnet Help Team