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Smart Cap basic question

FIXED
aesmith
Aspiring Pro
Posts: 570
Thanks: 59
Fixes: 4
Registered: ‎26-09-2015

Smart Cap basic question

Hi,

I couldn't find the answer, sorry if it's there in an obvious place.   My question is whether the Smart Cap is an incremental value, or a total value.  For example say my normal monthly rate is £5.00 and Smart Cap is £10.00 - is the limit in any one month £10.00 or is it £5.00 + £10.00 = £15.00?

 

Thanks, Tony S

2 REPLIES 2
flanzm
Pro
Posts: 224
Thanks: 94
Fixes: 15
Registered: ‎20-04-2016

Re: Smart Cap basic question

Fix

The Smart Cap is the maximum amount you will pay for additional charges over your base subscription.  So in your example the maximum bill you would get is £15 (£5 + £10 smart cap).

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,252
Thanks: 9,182
Fixes: 1,478
Registered: ‎21-04-2017

Re: Smart Cap basic question

Hi Tony.
My reply is pretty much confirmation that @flanzm is spot on with how the smart cap works. Let us know if you have any further queries.
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team