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Slow 3G data when in Peacehaven

cjags
Grafter
Posts: 390
Thanks: 3
Registered: 31-08-2007

Slow 3G data when in Peacehaven

2-3 bars, 3G (H+) data but data transfer very slow (e.g. down 0.2M, up 0.6M ping 61).  Location = Peacehaven, East Sussex.  Has been like this ever since I got the SIM card last year.  Have tried different handsets.  When out of the area data speeds are fine.  It's only an issue in Peacehaven.

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 34
Thanks: 4
Fixes: 1
Registered: 27-09-2017

Re: Slow 3G data when in Peacehaven

 

Hi @cjags

Thanks for posting! I'm sorry to hear that you're struggling with your data signal.

Have you tried our coverage checker?  https://www.plus.net/mobile/coverage-checker/

 

Our coverage map is only a guide and not a guarantee of service availability in a particular location. It shows outdoor coverage only and may include locations where mobile devices don’t work. On occasion service may be affected by a number of local factors, such as building materials, tree cover and weather conditions.

 

Feel free to send me a private message if there's anything I can do to help Smiley

Thanks

-Oli

 Oli Gaffney
 Plusnet Help Team
cjags
Grafter
Posts: 390
Thanks: 3
Registered: 31-08-2007

Re: Slow 3G data when in Peacehaven

Checker reckons I am in a moderate area for 3G and 4G. I don't get 4G but 3G is 2 to 3 bars and phone says it can get H+ for data. The strange bit is the speed of the 3G. It is almost GPRS speed. Is that normal?