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Sim card

stevex2
Newbie
Posts: 1
Registered: ‎08-02-2018

Sim card

Hi, I'm new to Plusnet, can someone please tell me if my 30-day rolling contract sim starts on the day of purchase or when I put it in my phone, my sim arrived today but I still have 10 days left on my sim from my current provider which i wanted to use first

thanks

2 REPLIES 2
MisterW
Superuser
Superuser
Posts: 14,572
Thanks: 5,408
Fixes: 385
Registered: ‎30-07-2007

Re: Sim card

The SIM is activated automatically 2 days( I believe)  after it is sent. Your billing will start on that date whether you use the SIM or not. You should be able to login to your account online and see the billing period.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Nicotene
Newbie
Posts: 1
Registered: ‎08-02-2018

Re: Sim card

I ordered my sim on 1st Feb and received on 3rd Feb. Contract runs from 2nd Feb to 1st Mar if that helps.