Sim Card Activation
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Re: Sim Card Activation
- « Previous
-
- 1
- 2
- Next »
Re: Sim Card Activation
05-12-2016 4:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
... and still waiting for the welcome email.
Re: Sim Card Activation
05-12-2016 9:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Not got the welcome email but the sim has gone live. Yay. Thanks to all those who have helped.
Re: Sim Card Activation
06-12-2016 5:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The Good News: My Welcome mail has arrived:
Thanks for joining Plusnet Mobile; we're thrilled to have you on board. Your new SIM is now active, and we're proud to run on EE's 4G network. Here's some useful info to help you get the most out of it.
|
... and the number I've been given is a "nice" one (two doubles to make it easier to remember)
The Bad News:
My SIM hasn't yet arrived!!! Though I'm not really surprised since I had an email last night to say it had been put in the post. Should be here tomorrow!
Re: Sim Card Activation
06-12-2016 6:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The SIM card doesn't automatically activate until 2 working days after dispatch date. This allows time for the SIM card to be received by the customer and if it isn't received by then, the customer is advised to contact us.
So that system worked well then
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Sim Card Activation
09-12-2016 2:07 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Just to add to the opinions that this does seem to be a really badly thought out system. Was going to order a sim, so it is ready to activate when it actually arrives and my current sim runs out of credit. Seems like this is impossible on Plusnet. 😕
- « Previous
-
- 1
- 2
- Next »
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page