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Roaming questions.

plazmaduck
Hooked
Posts: 8
Thanks: 1
Registered: ‎16-01-2018

Roaming questions.

I've looked at the roaming Q's & A's, but have question's that may seem obvious to others. I'm going to be in Greece before too long, my question's are (1) What would be my charges from Greece to another English person in Greece (2) What would be the cost of calling a Greek phone whilst in Greece? I'm guessing both would be classed as non roaming and calls p/m to Greece would apply?

4 REPLIES
Superuser
Superuser
Posts: 6,913
Thanks: 964
Fixes: 58
Registered: ‎30-07-2007

Re: Roaming questions.

No, both calls would be included in your allowance. When roaming in an EU country, calls to any EU destination, including both the home country and the country you are in, are included in your allowance.

 

plazmaduck
Hooked
Posts: 8
Thanks: 1
Registered: ‎16-01-2018

Re: Roaming questions.

Thanks.
What about a call from the UK to Greece then? Both EU countries but I was billed an extra £5 this month - in all honesty I didn't look to see what the extra was for, but can't think of anything else but a short call to Greece.

JayG
Pro
Posts: 1,028
Thanks: 95
Fixes: 3
Registered: ‎30-10-2011

Re: Roaming questions.

My understanding is that the arrangements only apply when roaming in the EU - if you are phoning from the UK you are not roaming so will be liable for the appropriate call charges to that country.

MichaelWilliams
Pro
Posts: 304
Thanks: 54
Fixes: 15
Registered: ‎13-07-2017

Re: Roaming questions.

That's correct, JayG.

 

You can find the call charges for calling Greece at the following link: https://www.plus.net/help/mobile/roaming-and-international-calls/.

 

Greece is a band 1 country, and I've replicated the UK charges below. Any other questions, please give me a shout Smiley

 

 

 

Destination Making calls Receiving calls Text message Answer phone Data MMS (incl. Picture message)
Price Per min* ** Per second* ** Per text* Per min* ** Per MB* *** Per message*
Band 1 £1.00 - 21p n/a - n/a
Band 2 £1.00 - 21p n/a - n/a
Band 3 £1.50 - 21p n/a - n/a
Band 4 £2.00 - 21p n/a - n/a
Band 5 £2.00 - 21p n/a - n/a
Band 6 £2.00 - 21p n/a - n/a
Band 7 £2.00 - 21p n/a - n/a
Band 8 £2.00 - 21p n/a - n/a
Band 9 50p - 21p n/a - n/a
 Michael Williams
 Plusnet Help Team