Removing voicemail

[#1]

Hi, can someone remove voicemail option from my account, please?

Calling 500 doesn't get anywhere and live chat is somehow constantly unavailable. 

Thanks a ton

Martin

[#2]

You would expect, rather than phone 500, that it isn't beyond PN's capability to introduce a system, similar to most other providers, when you may call a number/numbers to turn voicemail off and on as required.