Remove adult content lock
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Remove adult content lock
- « Previous
- Next »
Re: Remove adult content lock
22-10-2022 3:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Remove adult content lock
22-10-2022 3:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Remove adult content lock
22-10-2022 3:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Remove adult content lock
08-01-2023 3:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
hi could you help me remove adult content lock as well
Re: Remove adult content lock
08-01-2023 3:36 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sure @kiki1 ! Please can you send me your mobile number via PM?
Re: Remove adult content lock
09-01-2023 4:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Send a Personal Message
Support staff might ask for private information to be sent via a Personal Message (PM) which new users might not know how to do. Further to that, new users might not have sufficient ranking (Just Browsing, Browser and Interested) to send PMs. A user must have made 3 or more posts before they are allowed to send (or receive) a PM. Staff will usually endeavour to enable permissions to send PMs and then request the required information via a PM, but that might not always be practical.
Having attained the required ranking a PM is sent as follows:-
- Click on the staff member's name in the left panel
- Click on SEND PRIVATE MESSAGE on the right (or at the bottom when using a mobile device)
Note that PMs sent to one staff member of the help (social media) team are visible to all members of the help team, to provide support continuity across working rosters.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
- « Previous
- Next »
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page