Problems with Plustnet mobile cannot make calls
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- Problems with Plustnet mobile cannot make calls

20-08-2019 5:08 PM
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There is a problem with PlusNet mobile this afternoon I cannot make or receive calls texting is ok
Customer support say they are getting calls about the problem but don't know what the problem is yet
Brian A
Fixed! Go to the fix.
Re: Problems with Plustnet mobile cannot make calls
20-08-2019 5:21 PM
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I cant make mobile calls or texts in Llandudno & my wife is the same in Derby
Re: Problems with Plustnet mobile cannot make calls
20-08-2019 5:26 PM
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I've got same problem in Grassmoor, Chesterfield
Re: Problems with Plustnet mobile cannot make calls
20-08-2019 5:26 PM
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Same problem here in Cheltenham. Dials but appears not to connect and ends call.
Re: Problems with Plustnet mobile cannot make calls
20-08-2019 5:29 PM
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Re: Problems with Plustnet mobile cannot make calls
20-08-2019 5:29 PM
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Also the same here in Birmingham.
Clearly a network wide issue as like others I can still use data and send text messages but can't make outgoing calls and currently unable to receive calls either.

Re: Problems with Plustnet mobile cannot make calls
20-08-2019 5:29 PM
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I'm in Staffordshire data and texts are working OK but cannot make or receive calls
EE is working OK so not their fault
Brian A
Re: Problems with Plustnet mobile cannot make calls
20-08-2019 5:30 PM
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Tried there service status page but it says no problems reported and I cant get through on phone and the chat appears to be greyed out.
Re: Problems with Plustnet mobile cannot make calls
20-08-2019 5:33 PM
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Same in AB52. Can text but not call or access voicemail from another phone
Re: Problems with Plustnet mobile cannot make calls
20-08-2019 5:36 PM
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Seems to be pretty widespread , I'm in Cheshire and affected
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Problems with Plustnet mobile cannot make calls
20-08-2019 5:41 PM
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or me in Staffordshire
Re: Problems with Plustnet mobile cannot make calls
20-08-2019 5:44 PM
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Same issue - Manchester
Thanks for posting
Re: Problems with Plustnet mobile cannot make calls
20-08-2019 5:50 PM
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Also call issues in N.Ireland. Data and sms okay, and can make calls via Whatsapp.
Re: Problems with Plustnet mobile cannot make calls
20-08-2019 5:51 PM
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Yes, it appears the only way to contact them is to ring the 0800 number from another phone. No chat, no 500. I wonder if anyone has any idea how long it will take to fix?
Re: Problems with Plustnet mobile cannot make calls
20-08-2019 5:53 PM
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Same problem in Cardiff, no mobile calls.
Given all the people complaining here, and on other websites, why does PlusNet's mobile status checker state that there are no open events?
https://plusnet.servicestatus.net/plusnet/status
This also happened last week, same thing people complaining and the status checker saying there are no issues.
I'm sorry PlusNet but I think it's time to switch my account.
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