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Plusnet can't see deal on their own site

minia
Newbie
Posts: 1
Registered: ‎17-02-2022

Plusnet can't see deal on their own site

I recently switched over to plus net this month and acquired an £8 deal which provided 15 gb data and unlimited calls and texts. As of today, plus net have posted a new deal on their website offering 18gb data for £8. I immediately called them to see if I could switch over to the new deal to which I was refused because "that offer isn't listed on the website". I was offered instead a £10 deal which included 30 gb data which just so happens to be listed right next to the £8 deal on their own website. The deals are here:

https://www.plus.net/mobile/30Day-CUG?awc=6535_1645090595_1ad9dd931cd825bc6c3659a8e7ae4d9c&utm_mediu... 

Can I switch to the new £8 deal?