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Number Porting 13 days and still nothing

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Elizawietan
Hooked
Posts: 6
Registered: 05-01-2018

Number Porting 13 days and still nothing

I submitted my porting request on December 31 evening. today is already January 12.

I am still waiting for the transfer of my old number.

I wonder if I will continue to work on my old number. 

I have my old number registered everywhere and today I'm disconnected from the world. 

I had my number 10 years. Today everyone who is trying to call me they hear now: this number is not recognized.

Will I ever get my old number back?

3 REPLIES
hagster
Hooked
Posts: 6
Registered: 12-01-2018

Re: Number Porting 13 days and still nothing

Elizawietan,
You have my sympathies. This is appaling service from plusnet. I am currently on day 4, but fear that it will not be resolved quickly from the evidence on his forum.
Plusnet Help Team
Plusnet Help Team
Posts: 709
Thanks: 115
Fixes: 27
Registered: 25-11-2016

Re: Number Porting 13 days and still nothing

Hi Elizawietan,

I have replied to your other post in the following thread:

https://community.plus.net/t5/Mobile/Number-porting-Another-disgruntled-customer/td-p/1506888

- Rebeka

 Rebeka Preston
 Plusnet Help Team
Moderator
Moderator
Posts: 17,644
Thanks: 2,386
Fixes: 168
Registered: 06-04-2007

Re: Number Porting 13 days and still nothing

Moderator's note:

Thread locked in favour of the link above.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still