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Not allowing Tariff change..

Posts: 5
Thanks: 3
Registered: ‎08-02-2022

Not allowing Tariff change..

Hello, newbie here needing help..

I have several sim only mobile accounts and am very happy so far with all of them..except 1. This is because I upgraded my deal a couple of years ago and since then the account is in a permanent state of

"You have a tariff change in progress"

Consequently, I cannot take advantage of the great deals on offer. I was hoping that one of the resident forum helpers could take a look into freeing this account up please?

Many Thanks.