No ringing sound or engaged tone on outgoing calls
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No ringing sound or engaged tone on outgoing calls
17-08-2021 3:17 PM
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Since switching to Plusnet mobile a couple of months ago I noticed that when making an outgoing call there is no ringing sound or engaged tone. This is very disconcerting as it's impossible to tell if the number I am dialing is ringing, my assumption being that when it goes to call ended without being answered then it was engaged.
Is this a feature of Plusnet mobile? It's one of those things you don't think is important until it's missing then you realise how useful it is.
Re: No ringing sound or engaged tone on outgoing calls
18-08-2021 6:09 AM
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Is this a feature of Plusnet mobile?
No it isn't, my phone rings fine when calling. Might becworth looking over this https://community.ee.co.uk/t5/Android/No-ringtone-outbound/td-p/956316/page/2 which sounds similar.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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