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No data

hohoyaa
Newbie
Posts: 1
Registered: 28-09-2017

No data

I bought a sim only deal and inserted sim to my phone. Texts and calls are fine but it seems data is not working now.
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 85
Thanks: 22
Fixes: 5
Registered: 13-07-2017

Re: No data

Sorry to hear this, hohoyaa. Don't panic, though: the fix should be relatively easy Smiley

 

You'll need to perform a 'network settings reset' on your handset. You will be able to find instructions online by typing 'network settings reset' followed by the make and model of your handset into a search engine, but if you'd like me to guide you through it please let me know which handset you have.

 

 

 Michael Williams
 Plusnet Help Team