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No Mobile Service - County Antrim BT29

Willlindsay1984
Newbie
Posts: 2
Registered: ‎13-08-2019

No Mobile Service - County Antrim BT29

Hello folks, we are having the same problem here, my wife and I, have noticed the lack of service becoming more frequent in our location and wider area, at the moment both of our phones have no bars and no service, if we venture out of the town, service resumes, at one to two bars, this used to happen now and again, we have had the plusnet sim for two years now, we can't even call our familys at the min, as we have just had our home phone turned off since we weren't using it, now the mobiles are having no signal we are stuck, pretty poor service, which seems to be getting worse and more frequent here, not to mention the price has recently increased again. Plusnet are not *doing us proud* as the tag line would suggest. Off to 02 again I think. From two disappointed customers. Note, we have no service at the moment. Attaching a file showing current service status.
1 REPLY 1
Plusnet Help Team
Plusnet Help Team
Posts: 7,102
Thanks: 731
Fixes: 273
Registered: ‎01-01-2012

Re: No Mobile Service - County Antrim BT29

Thanks for getting in touch @Willlindsay1984

I'm sorry to hear about the signal issues you've been having.

So we can investigate further can you PM me the following?

- Your mobile number or account number
- Your full address and postcode
- Your full name and if you're the account holder?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team