No Data
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- Re: No Data
08-01-2017 1:06 PM
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Hi,
I'm also having the Plusnet 'No Data' issue, I've got a new SIM that shows a connection to T-Mobile(Plusnet) 3g/4g but I don't have any internet access. I have tried everything suggested here, APN settings, network reset, even full factory reset, nothing works.
I have tried a Vodafone SIM in the same phone, and it works fine (H+ & 4G) no problems at all.
Is there a fix for this does anyone know?
Thanks.
Fixed! Go to the fix.
Re: No Data
08-01-2017 1:37 PM
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Hello xer0w!
There's a number of reasons why your Internet data might not be working correctly, so we have to check through those possibilities on a case-by-case basis. If you're still experiencing data problems, can you please send me a private message (click my name to get that option) with your account details, and a description of what you've tried so far? Then we'll be more than happy to to do what it takes to get this resolved for you.
Thanks!
11-01-2017 2:24 PM
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Update.
Received second SIM yesterday, called to activate. Waited......and waited.... in the end it took 24 hours but its now all working with a good 4G signal. Happy days.
For reference, my phone is a Xiaomi Redmi 3S Prime (Global Version).
Re: No Data
23-03-2018 7:30 PM
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I had a problem with plusnet simcard ... then I managed to fix it ...with the following instructions sent to me by plusnet.
Its the APN settings that you will need to change :
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