cancel
Showing results for 
Search instead for 
Did you mean: 

New sim old number transfer

Marcin
Dabbler
Posts: 10
Registered: ‎05-07-2020

New sim old number transfer

Hi received new sim thursday but still waiting to transfer my old number over new plusnet ? How long will it take
4 REPLIES 4
newagetraveller
Pro
Posts: 692
Thanks: 144
Fixes: 2
Registered: ‎03-08-2012

Re: New sim old number transfer

It depends upon when you submitted the PAC from your previous provider.

From past experience, within 24 hours (working days) after giving the PAC to the new provider. Usually next working day.

Marcin
Dabbler
Posts: 10
Registered: ‎05-07-2020

Re: New sim old number transfer

Ok they done something my old original number not working now number not transfered over plus net
TheMightyAJ
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,511
Fixes: 126
Registered: ‎26-03-2018

Re: New sim old number transfer

Hi @Marcin,

Just to clarify, is the SIM card itself working? For example, can you make and receive calls, use data, send texts, etc.? Please let us know and send us a private message with the number you currently have and what you believe the number you should be.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team
Marcin
Dabbler
Posts: 10
Registered: ‎05-07-2020

Re: New sim old number transfer

Hi all works now thanks