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I placed a call to Romania on 31/12/18 and was charged £5 for 5 minutes. I assumed that calls to EU countries were included in my minutes, has there been a mistake?
Hi @sammieblue, I'm afraid calls to non-UK numbers are not included in your monthly minutes allowance and would be chargeable.
Romania is a band 1 country, so would be charged at £1 per minute to make a call to.
Your allowance will include:-
There are additional charges for:-
More information on allowances can be found here: https://www.plus.net/help/legal/mobile-price-guide/#whats-included-in-my-plan-allowance
More information on country banding's and costs to call these countries can be found here: https://www.plus.net/help/mobile/roaming-and-international-calls/
I hope this helps.