Incoming calls temporarily unavailable
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Incoming calls temporarily unavailable
17-03-2017 11:16 PM
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I just started getting an issue with incoming calls, when I call my number I get a message saying 'this number is temporarily unavailable', it was working earlier today and I can make out going calls.
I've tried the usual fixes, restart etc..
What's going on?
Re: Incoming calls temporarily unavailable
18-03-2017 8:19 AM
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Hi xer0w,
Thanks for getting in touch with us. We're not currently aware of any issues with the network however, you can always pop over to https://myaccount.ee.co.uk/networkchecker/checkservice, input your postcode and this will advise of any issues or planned maintenance in the area by the EE engineers.
There is also a 'Keep me posted' and 'Report a fault' tab that you're more than welcome to make use of.
If there is anything else that I can help you with, feel free to drop me a message and I'll do my best!
- Rebeka
Re: Incoming calls temporarily unavailable
18-03-2017 9:04 AM
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I've restarted my phone again this morning and i still have the same problem, can you please look into this for me.
Re: Incoming calls temporarily unavailable
18-03-2017 11:05 AM
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I can't receive texts either, and I've tried my SIM in another phone, same problem.
Re: Incoming calls temporarily unavailable
18-03-2017 12:19 PM
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Can you see any signal bars at all? Have you tried it in a different location that's using a different mast.
Re: Incoming calls temporarily unavailable
18-03-2017 12:33 PM - edited 18-03-2017 12:34 PM
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Re: Incoming calls temporarily unavailable
18-03-2017 1:46 PM
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I'm very close to giving up and going elsewhere.
Re: Incoming calls temporarily unavailable
19-03-2017 9:39 AM
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Hi xer0w,
I apologise for the late reply, I can see that you have sent me a private message so I'll pick this up there.
- Rebeka
Re: Incoming calls temporarily unavailable
31-03-2017 2:39 PM - edited 31-03-2017 2:39 PM
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Same problems here - able to call, send texts and use data but intermittently lose the ability to receive texts or calls. Tried in various locations around the country, which makes no difference. There are multiple threads about this now, and still no evidence of a solution - come on Plusnet, this is a bit ridiculous.
Re: Incoming calls temporarily unavailable
31-03-2017 10:26 PM
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So for the moment its ok for me. I just hope it stays that way.
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