Incoming calls temporarily unavailable

[#1]

I just started getting an issue with incoming calls, when I call my number I get a message saying 'this number is temporarily unavailable', it was working earlier today and I can make out going calls.

I've tried the usual fixes, restart etc..

What's going on?

[#2]

Hi xer0w,

Thanks for getting in touch with us. We're not currently aware of any issues with the network however, you can always pop over to https://myaccount.ee.co.uk/networkchecker/checkservice, input your postcode and this will advise of any issues or planned maintenance in the area by the EE engineers. 

There is also a 'Keep me posted' and 'Report a fault' tab that you're more than welcome to make use of. 

If there is anything else that I can help you with, feel free to drop me a message and I'll do my best!

- Rebeka 

[#3]

I've checked the EE network status for my postcode and there are no known problems in my area.

I've restarted my phone again this morning and i still have the same problem, can you please look into this for me.

[#4]

Anyone from the Plusnet team?

I can't receive texts either, and I've tried my SIM in another phone, same problem.

[#5]

Can you see any signal bars at all? Have you tried it in a different location that's using a different mast.

[#6]

Full signal yes, another Plusnet mobile in the same location works fine, it's definitely not a weak signal issue, i can make calls and have full 4g data.

[#7]

I've had nothing but problems since moving to Plusnet, no data, porting issues, voicemail problems and now this. What's most frustrating is that everything takes sooo long to fix, weeks rather than days.
I'm very close to giving up and going elsewhere.

[#8]

Hi xer0w,

I apologise for the late reply, I can see that you have sent me a private message so I'll pick this up there.

- Rebeka 

[#9]

Same problems here - able to call, send texts and use data but intermittently lose the ability to receive texts or calls. Tried in various locations around the country, which makes no difference. There are multiple threads about this now, and still no evidence of a solution - come on Plusnet, this is a bit ridiculous.

[#10]

Well, it magically fixed itself for me, Plusnet have no idea why it just started working and neither do I.
So for the moment its ok for me. I just hope it stays that way.