I'm abroad - How do I contact plusnet via chat or email?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Re: I'm abroad - How do I contact plusnet via chat...
I'm abroad - How do I contact plusnet via chat or email?
14-12-2021 5:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi,
I have got an issue and would like to contact Plusnet via internet as I'm abroad.
How do I do that?
Thanks
Re: I'm abroad - How do I contact plusnet via chat or email?
21-12-2021 3:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Similar issue. I’m abroad and can’t seem to make calls or send data. How do i contact Plusnet. Ive tried email but their server sends an automatic “not received” reply. Getting frustrated. this never happened with Vodaphone!
Re: I'm abroad - How do I contact plusnet via chat or email?
28-12-2021 3:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for your posts @walidoo & @Whitehawk and apologies for the delayed staff response.
If you're still needing help, you can send us a message on Twitter, Facebook, or feel free to private message me with the following information to pass our data protection checks and we'll be happy to help.
+Your mobile number
+Your full name
+Your full address
+Are you the account holder?
+Your date of birth
+Last 2 digits of your bank account number
+Last 2 digits of your bank sort code
When private messaging, please include a link to this thread as our staff private messages go through a centralised system internally so I might not actually personally message you back. Although just a few of us monitor our Community Forums so there’s a good chance I’ll pick it up.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Mobile
- :
- Re: I'm abroad - How do I contact plusnet via chat...