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How to change plan

Posts: 17
Registered: ‎27-12-2016

How to change plan



Can you let me know how to switch plans? I see there is a new plan which gives 1Gb, 500 mins, 500 text for £5 which I would like to change to.





Aspiring Pro
Posts: 151
Thanks: 34
Fixes: 2
Registered: ‎01-12-2016

Re: How to change plan

Hi I cannot see a plan for 1Gb 500 mins 500 texts for £5.00 there is one for 1GB 500 mins  1000 texts for £5.00 which is better.

If you are already with PlusNet just ring 500 from that mobile its free or 0800 079 1133 from a landline.

I've just increased my plan its very easy to do only took a few minutes.

Hope that helps.  

Posts: 403
Thanks: 81
Fixes: 8
Registered: ‎17-12-2016

Re: How to change plan

@rk508 If you've not already done it then I've just used live chat to change down to the same package, unlike Sky's equivalent it's really quick.

Not applicable

Re: How to change plan

Hi @rk508

I'm glad to hear you're liking the look of our new plan! Smiley It's a great choice to go for. You can change your package by dialing 500 from your Plusnet SIM, or you can contact our friendly Live-Chat Team via our website Alternatively, I'll be more than happy to ensure this is sorted for you; so you can click on my profile and send me a private message. 

It's a really simple process, we'll change the package and it will take effect on your next bundle refresh date. -Ashleigh