Charged Double on Direct Debit

[#1]

Hello,

I just received a txt saying they will be taking double the amount I should be charged for my phone package by direct debit soon. Checking my bank statements I see that was charged double last month as well.

Can you contact please to get this rectified. Thanks

[#2]

Hi @RowanD, I'm sorry to hear this.

Could you please drop me a private message with the following details so we can take a look into this for you:

- Your full name

- Your full address including postcode

- The Mobile number in question